Find answers to common questions and learn how to make the most of Rentz
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Click on "List Property" or "List Vehicle" in the navigation menu, fill in the required details including photos, description, and pricing, then submit for review. Your listing will be live once approved.
Browsing and searching is completely free. Creating basic listings is free, but we offer premium listing options with enhanced visibility for a fee. Transaction fees may apply to completed bookings.
We use secure payment gateways to process all transactions. Buyers can pay using mobile money, bank transfers, or credit/debit cards. Sellers receive payments directly to their registered wallet or bank account.
Account verification typically takes 24-48 hours. Listing verification is usually completed within 2-4 hours during business hours. You will receive email notifications about your verification status.
Yes! You can edit your listings at any time from your dashboard. To delete a listing, go to "My Listings" and select the delete option. Note that listings with active bookings cannot be deleted.
Contact our support team immediately through the "Report Issue" button on your booking or via our support ticket system. We will investigate and help mediate the resolution.